We protect your privacy and your choices
This Privacy Policy explains how Coinhaven Ltd ("we", "us") collects, uses, and protects information when you visit our website, subscribe to updates, or contact our team. We follow the UK GDPR and the Data Protection Act 2018. We design our analytics to be lightweight and privacy-respecting, collect only what we need to operate the site and respond to requests, and give you clear controls for cookies and communications. If you have questions or wish to exercise your rights, you can reach us any time using the details provided below.
Controller
Coinhaven Ltd
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Information we collect and why
We collect the minimum information necessary to operate our site, respond to your requests, and improve content quality. When you use our contact form or subscribe, we collect details you provide such as name, email address, organization, phone, and the content of your message. We also gather limited technical data like page views, approximate region, device type, and referrer using privacy-respecting analytics without cross-site tracking. We do not buy, sell, or rent personal data and we avoid building profiles for advertising. Our lawful bases include consent (for optional cookies and newsletters), performance of a contract (to respond to your requests), and legitimate interests (to secure and improve the site while respecting your rights and expectations).
Examples
- Contact responses and meeting scheduling
- Subscription confirmations and updates you requested
- Aggregated, non-identifying analytics to improve pages
Your rights
Subject to applicable law, you have rights to access, rectify, erase, restrict, and port your personal data, as well as to object to processing based on legitimate interests and to withdraw consent at any time. If you withdraw consent, prior processing remains lawful. We will respond to requests within one month and may ask for information to verify your identity. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local authority. We aim to resolve concerns quickly and transparently. To exercise any rights, email [email protected] with your name, contact details, and a description of your request.
Supervisory authority
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK
ico.org.uk
Security, retention, and transfers
We use reasonable technical and organizational measures to secure information, including encryption in transit, access controls, and least-privilege practices. No method is perfectly secure, but we work to reduce risk and review controls periodically. We keep contact records for as long as needed to address your inquiry and maintain accurate business records, then delete or anonymize them. Analytics data is aggregated and retained only as long as necessary for trend understanding. If we transfer data outside the UK or EEA, we rely on appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent measures, and we assess partners for security and privacy alignment.
Third parties
- Hosting and infrastructure providers
- Transactional email services for replies and subscriptions
- Privacy-first analytics without cross-site tracking
We require contractual safeguards and do not permit vendors to use data for their own advertising.
Contact and updates
Questions about this policy or our data practices? Contact our team and we will respond promptly. We may update this policy to reflect changes in law or services. Material changes will be communicated on this page with an updated effective date.
Effective date: